Gathering competitive intelligence for an alternative assets’ market data provider
Garnered in-depth insights on competitors’ vendor engagement, automation processes, and people strategy and recommended best practices to the client.
- Conducted primary and secondary research on competitor’s technology, processes, and people
- Studied their operating model with a focus on captive vs outsourced work, and vendor engagement details
- Developed process workflows encompassing team composition, role assignments, and utilization of their proprietary technology and tools based on employee interviews
